Privacy Policy

Effective Date: 28th August,2025

Welcome to 10xPrep - One Technologies (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

By using 10xPrep, you agree to the practices outlined in this policy.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Billing information (handled securely via our payment processor)
• Any information you voluntarily submit via forms or support requests

b. Usage Data

• Pages visited
• Time spent on pages
• Referring/exit pages
• Device, browser, and IP address

c. Cookies & Tracking Technologies

We use cookies to:

• Understand user behavior
• Improve user experience
• Analyze traffic

You can control cookie usage via your browser settings.

2. How We Use Your Information

• Provide and operate our services
• Respond to support queries
• Process transactions
• Send product updates and marketing communications (with opt-out)
• Improve functionality and user experience
• Prevent fraud or misuse

3. Sharing of Information

We do not sell your data. We only share your information with:

• Service providers (e.g., payment processors, email platforms)
• Legal authorities when required by law
• Business transfers in case of a merger, acquisition, or asset sale

All third-party partners are bound by confidentiality and security obligations.

4. Data Retention

We retain your data only as long as necessary for the purposes listed above, or as required by applicable law.

You may request deletion of your account and data at any time.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Object to or limit how we process your data
• Withdraw consent at any time (if processing is based on consent)

To exercise your rights, please contact us at [your support email].

6. Data Security

We implement technical and organizational safeguards to protect your personal data, including:

• Encryption (in transit and at rest)
• Secure hosting environments
• Role-based access controls

No system is 100% secure, but we take reasonable steps to mitigate risks.

7. International Data Transfers

If you are accessing 10xPrep from outside of the country where our servers are located, your information may be transferred across borders. We ensure appropriate safeguards are in place for such transfers.

8. Children’s Privacy

10xPrep is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we’ve collected such data, contact us for removal.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” at the top. Significant changes will be communicated via email or on our platform.

11. Contact Us

10xPrep Support

Email: support@10xprep.com

Address: Mahesh Nagar, Ambala Cantt, India - 133001